THE IMPORTANCE OF EXERCISE 

At Freeway, we believe that fitness is essential for a healthy, balanced life. Research consistently shows that just three 1-hour workouts per week can significantly improve your health and well-being. That’s only 3 hours out of 168 each week—a small commitment that delivers major benefits, including:

• Improved heart and lung health

• Reduced stress and anxiety

• Increased energy and focus

• Better sleep

• Lower risk of chronic illness

We support our members with more than just access to equipment. We offer:

• Free training programs tailored to your goals

• A variety of fitness classes for all levels—whether you want to build strength, improve flexibility, or boost cardio

• Access to qualified personal trainers who provide expert guidance and motivation

• Separate male-only and female-only sauna and spa facilities—a unique feature designed for comfort, privacy, and relaxation.

Our saunas and spas offer powerful health benefits, including:

• Muscle relaxation and recovery after workouts

• Detoxification through sweat

• Improved circulation and reduced inflammation

• Mental relaxation and stress relief

Whether you’re just starting out or leveling up your training, Freeway is here to help you succeed.

CANCELLATION AND SUSPENSION OPTIONS DURING THE MINIMUM TERM 

We understand that life circumstances can change, so here are your available options if you need to make changes to your membership during the minimum term:

1. Membership Transfer
You may transfer your membership to a non-member for a $65.00 fee, subject to Freeway’s approval and specific eligibility criteria.

• The membership terms and designated club remain unchanged.

• The transfer fee is a one-time processing fee and is not included in your regular membership dues.

2. Early Termination with Cancellation Fee
You can terminate your agreement early if:

• All payments and fees due up to the date of cancellation are settled.

• The applicable cancellation fee is paid in full at the time of your request.

Cancellation fees are based on how much time remains on your minimum term:

• 12 months or more remaining: $299

• Between 6–12 months remaining: $249

• Less than 6 months remaining: $199, or the total remaining fees—whichever is less

3. Membership Suspension (Freeze Option)
If you’re temporarily unable to attend the gym—due to travel, injury, or personal reasons—you can suspend your membership instead of cancelling it.

• Memberships can be suspended for a minimum of 2 weeks and a maximum of 3 months at a time.

• A small suspension fee may apply, depending on the length of the freeze.

• During the suspension period, your minimum term will be extended by the same duration, and billing will pause accordingly.

This option is ideal if you plan to return and want to retain your current membership benefits and pricing.

We encourage every member to get the most out of their membership and take advantage of the resources available. Your health is worth the time and effort—and we’re here to support you every step of the way.

Let us know how we can help you stay committed, or assist with any transition if necessary.

Notice to Clients

If you have completed your minimum term, please visit reception during staff hours (Monday to Friday) to discuss your membership options or finalise any necessary paperwork. Our team will be happy to assist you with any questions or next steps.

Thank you for being a valued part of our community.